Digitization is necessary for all companies to change how they are organized, which has generated fear in some companies in the cultural heritage sector of losing their professional and craft identity. These companies, usually SMEs, may need help to adapt to digitization since it is not just about acquiring and using technology but about a more significant change in the way of doing things.

However, it is essential to remember that many of the workshops and people who are famous for their works innovated and used the best technologies available at the time. Technological solutions for the digital transformation of heritage What technologies are currently being used for the digitization of cultural heritage? Without being exhaustive and knowing that there are some things that we did not mention in this article, here are the most popular ones:

Digital twins they are technological tool that allows you to create a virtual replica of an object or place in the real world. These can be used to plan and carry out interventions more efficiently and safely on cultural heritage objects or areas, such as monuments, historic buildings and other artefacts. They can also create immersive and interactive virtual reality experiences for visitors. Digital twins are valuable for preserving and promoting cultural heritage as they enable detailed simulations and analysis and help visitors better understand and appreciate these historical sites and objects.

IoT, the Internet of things it is a set of technologies that enables connectivity and interaction between objects and devices over the Internet. In cultural heritage, the IoT can improve the conservation and promotion of monuments, historical buildings and other relics. Some ways the IoT can be applied to cultural heritage include structural, environmental, and environmental monitoring and control, guide creation and interactive virtual tours, traffic and capacity management, and conservation and restoration. The Internet of Things can help protect and conserve historic objects and buildings, make it easier to obtain information about cultural heritage, avoid damage caused by excessive visitors, and allow the anticipation of problems and the planning of conservation and restoration interventions more efficiently.

Virtual reality (VR), augmented reality (AR) and mixed reality (XR) Virtual reality (VR) is a technology that allows users to immerse themselves in a virtual world and experience a sense of being present in it through devices such as VR glasses or headsets. Augmented reality (AR) is a technology that allows virtual information to be superimposed on the natural world through devices with cameras and sensors, such as smartphones or tablets. Mixed reality (XR) combines VR and AR and allows users to interact more seamlessly and naturally with the virtual and real worlds through devices such as VR headsets with cameras and sensors. These technologies can be helpful in the conservation and access to cultural heritage, such as the creation of virtual tours and interactive experiences, the reconstruction and visualization of cultural heritage,

Multidimensional modelling and simulation it is a technique used to represent and analyze complex systems in several dimensions. In the context of cultural heritage, this technique can be used to visualize, assess, and predict the behavior of historic buildings and cultural sites over time. HBIM, or Historic Building Information Model, is a popular multidimensional modelling and simulation approach applied to cultural heritage that uses geographic information technologies and 3D modelling to accurately and detailed depictions and analyze historic buildings. The HBIM enables cultural heritage professionals to make informed decisions about the conservation and restoration of historic buildings and to assess the impact of different interventions on them.

Artificial intelligence (AI) is a set of techniques and technologies that enable machines to perform tasks that require human intelligence, such as pattern recognition, learning, and decision-making. In the context of cultural heritage, AI can be used to improve the conservation and management of cultural assets by using machine learning algorithms to analyze and predict the behavior of historic buildings and cultural sites and to use feature recognition technologies—patterns for analyzing and cataloguing collections of cultural objects. AI can help make decisions about the conservation and restoration of historic buildings and determine the age, origin and use of archaeological objects.

Color 3D printing and robotization these technologies can be used to improve the conservation and management of cultural heritage. Color 3D printing makes it possible to reproduce objects or fragments of cultural objects with greater fidelity to their original appearance. At the same time, robotics can be used to carry out conservation and restoration tasks more accurately and quickly.

Cybersecurity It is a set of measures and techniques to protect computer systems and information from cyber-attacks and other threats. In the context of cultural heritage, it is essential to safeguard all documentation, knowledge, and techniques used to manage and preserve cultural property. Security measures such as information encryption, double user authentication and the implementation of firewalls and intrusion detection systems can be applied.

Also Read: Online Shopping A Place Of Opportunities For All Sectors

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Why Should I Digitize My Product

If a physical product is not digital, it is not finished. Users will use a product with a digital component differently from one that does not. To explain it better, we started with a Michelin experience in 2016. Why does someone buy wheels? Because you want to get around with your car. Then we will give the customer what he wants: we give you the reels, and you pay me a penny for each kilometer traveled.

In this way, Michelin responded accurately to market demand and offered something disruptive that allowed them to transform their business model. This is where technology comes into play: it is necessary to incorporate into this wheel the technology required to measure the kilometers to integrate the information on the kilometers traveled with the automatic billing systems.

The Digital Evolution Of A Product

The digitization of assets does not understand sectors. Experience tells us that all kinds of products can be connected if they do not become obsolete. Seeing data is excellent, but if we want a real return on investment, we need a connected product. For a non-connected product, for example, a backpack, the maintenance costs are high. If it breaks, we have to buy another one, and we can lose something. In addition, the user is the incident manager.

Another type of product is the connectable one, you connect it to the Wi-Fi, and you can see the data on its operation. You can click on demand, but the activity is still reactive. When the products are always connected, the activity becomes proactive. We no longer have to wait to see the problem, but we can try to understand if it will occur, providing excellent control and improvement in diagnosis and maintenance.

But we don’t stop there, we can also provide the product with an intellectual capacity. This means that my activity is no longer proactive but predictive. We “teach” the product to anticipate the problem. To understand it, we use business intelligence, an intelligent product integrated with internal processes and the value chain. In other words, we have data management in real-time, and we will have a predictive model where the data is unified and external factors such as time are taken into account.

And the last step would be the digital leadership of the product. In addition to all of the above, it can automate its response to specific events, makes a prediction based on Artificial Intelligence, and is equipped with automatic learning systems.This will give us advantages in product design, we will base ourselves on historical data, and we can generate digital twins, reduce costs, improve maintenance, take predictive actions, and have real-time clustering.

What Do I Have To Do To Have A Connected Product

Putting a SIM card to send data is not having a connected product. A related development is a complex conjunction of usage, technology, and business processes. To understand it and parameterize this conjunction, the technology has to be adapted to these processes, putting people at the center: those who manufacture, interact and sell that connected product. Only in this way can we build the necessary information flows.

We have found many companies that carry out related product projects and already have the data. However, given the situation of applying it to 1,000 monthly units, for example, they tell us that the devices must be manually registered. In this case, the technology is not adapted to the business process.

If we want our products to reach digital leadership, they must be connected. To do this, problems will be found, and they will have to do it in stages, with periods of adaptation for the user and validating the business processes in each phase.

Also Read: Basics Of Project Management And What Is A PMO Project Management Office

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Legal Obligations In Stock Management

The first reason, perhaps not the most important, but the one that prevents us from giving up, is that it is mandatory. Every entrepreneur must keep an orderly accounting appropriate to the activity of his company that allows a chronological follow-up of all his operations, as well as the periodic preparation of balance sheets and inventories.

He will necessarily keep a book of Inventories and Annual Accounts and another Journal without prejudice to what is established in the laws or special provisions. In this way, all organizations (SMEs, Micro-SMEs, and the self-employed included) must carry out a physical inventory by the end of the year to present said book.

Accurate Stock Control Key For Companies In The Retail Sector

Over time, it is common for part of the assets to go astray, and where your internal control says you should have 100 units, you only have 90. This is usually mainly due to the following:

• Goods receipts in the warehouse with incorrect information or pending registration. It is not strange that some delivery notes do not coincide with the received material, and this is where an error begins that, if not detected at the time, remains present from minute zero.
• Confuse some items with others. This can occur both in the inputs and outputs of material. If the person in charge makes a mistake, either due to ignorance or due to an error in the pace of work, it can cause a double failure in your stock and can cause a headache even though the product is still in the warehouse; even more so if there is a difference in price between the item we think we have and the one we have.
• Administrative errors in recording amounts. Not only can an error occur in the type of product, but also when reporting the quantities, an error can occur, even though everything above is correct, and where I wanted to put a 5, I put a 6.
• Products that leave the warehouses without registering with the corresponding document. This may be due to employee fraud (or “gifts”) or a clerical error.
• Theft or robbery. It doesn’t sound good, but businesses often suffer from these problems more than we think or would like. External people can cause this, but it is usually caused by internal staff.
• Throw away products no longer valid for the company’s activity without giving the corresponding cancellation (expired, with defects, etc.).

What Costs Do We Avoid With The Digitization Of Warehouse Management

This is possibly the most important reason for carrying out this inventory. And is that not having accurate control of the stock of the different materials that you have in your warehouse will generally translate into costs:

• Image costs: when we tell a client that we can supply an item within a given period and that ultimately this is not the case as it is not available, this will inevitably cause a problem of trust in the relationship with that client, even though later it may be more or less sympathetic.
• Costs in time: When discovering where the error has led you to give that incorrect information, different people will have to waste their time. And they will also lose it by having to perform a job a second time to correct it.
• Economic costs: having to acquire the materials you lack may include the aggravating circumstance that the price of that product is higher than what you had valued. This last point is even more sensitive now that the problem of supply and rising energy prices have been a recurring theme in recent months.

Sage 200 Advanced. A Perfect Management System For The Retail Sector

This is the key point that we at Integra like to make available to you. Technology allows us not only to have a computerized record of stock but also to give us the possibility, with an integrated system such as SAGE 200 Advanced, of having all the information connected to all the info: purchases, all warehouse movements, manufacturing, sales, and accounting.

In addition, for those who want to go a step further, this ERP has an integrated solution for advanced warehouse management or SGA. In addition to responding to all the problems I have mentioned, it optimizes resources and simplifies logistics processes. This software will offer these customers:

• Information in real-time and constantly updated.
• Space optimization. In busy warehouses, the WMS suggests possible locations for the products received.
• Improves operator productivity by using mobile devices that speed up processes and allow the optimal route to be calculated in the preparation of orders. This translates into an increase in the company’s competitiveness.
• Full traceability. By giving you control of batches, expiration dates, and incidents in the transfer of locations.
• Reduction of costs caused by errors. Eliminating the use of paper and having automation in operations will reduce manual errors.

Conclusions

Implementing a management system can mean your business’s qualitative and quantitative improvement. The digitization of products and processes is necessary to remain competitive in an increasingly volatile market. We must use technology to make our day-to-day work much easier and more efficient with solutions focused on the retail sector.

Also Read: Marketing Automation Tools To Generate Automatic Leads

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Recently an article published on the website of the World Health Organization, WHO acknowledges that Artificial Intelligence (AI) is used more and more in healthcare and adds that it promises greater efficiency and more free time for professionals so that they can focus more on the human side of care, including fostering relationships of trust and treating patients with empathy and compassion.

The development of AI has placed it at the center of healthcare digitization. This technology has enabled health professionals to be trained, to involve patients, to transform information processing and to optimize clinical and operational efficiency. In short, it is helping to improve health care and the lives of patients.

The potential of AI is undeniable and has excellent potential for growth and integration in healthcare. The situation generated by the current health crisis has also contributed to its development. Among the advantages of Artificial Intelligence, are the improvement of results for patients, the reduction of the cost of treatments and the elimination of unnecessary hospital processes, say its defenders.

Confidence-inspiring tools the celebration of the World Digital Event, according to the E-Health Report, has shown that trust, transparency and attention to the human factor are some of the keys to the development of AI. In this sense, one of the participants in the debate thinks that these technologies have to inspire confidence in doctors to use them, as well as the data they offer.

This paradigm shift that AI is promoting requires the commitment of all the actors involved: doctors, patients, IT technicians and health personnel. Numerous experiences in the United States are demonstrating the challenges and advantages of AI in automating healthcare processes: digitization of clinical documentation, reduction of errors among healthcare professionals, diagnosis of diseases through algorithms or automation of healthcare processes are just some of the opportunities of AI.

Also Read: Benefits Of Enacting Customer Queuing Management Systems

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Also known as digital transformation, it is a metamorphosis at all levels of the organization. In this sense, it does not simply consist in adopting one or another specific technology: the company must understand that a change has taken place in the way of organizing work and in the consumption habits of customers; and that it is essential to adapt to these transformations in order not to be left behind.

Thus, the digitization of companies can affect areas as diverse as the internal organization of a business, the way of interacting with customers, and the efficiency of processes.

Basic Aspects Of Business Digitization

The Transformation Of The Corporate Culture

The mere adoption of technology does not imply the true digitization of companies. The organization must generate a new business structure and culture, based on innovation and flexibility, so that change becomes the new way of understanding work and progress towards objectives.

Understand The New Customer And Put Him At The Center

Today, consumers are increasingly active in their search for information and in their relationship with brands, which is both a challenge and an opportunity for companies.

Current customers seek to educate themselves on a topic before making their purchase decision and speak out when discontent occurs, taking a company’s reputation in their hands through messages on social media or review sites.

Thus, online reputation is essential for businesses that sell online, but also for those that are face-to-face: surveys show that a large part of consumers searches the internet before going to buy in a local business, a behavior that puts in 90% of the people in the US march, but it is also on the rise. If what they find is not to their liking (bad reviews, sloppy image, confusing or out-of-date data.) they may choose a competing business.

It is essential to know that consumer behaviors are changing and that it is necessary to change with them to turn the internet into an ally that helps to get more customers.

The digitization of companies means using the current paradigm proactively, generating a new way of approaching customers through strategies of quality content on social networks, and using technology to develop a customer service that manages to create a good reputation and attract more customers.

However, there are still many business managers who do not see the need for a digital presence, since they do not sell online and fear that conversations will take place in this medium that they cannot control. However, we must know that not having a presence on the internet does not solve this problem, but rather aggravates it: only with a solid digital presence and under the control of the business could a hypothetical reputation problem be intervened and redirected.

Explore New Business Models

The virtual world has transformed the way of consuming and the type of products available. On the one hand, with the rise of electronic commerce, having a physical place of sale is just one more option for companies, which can consider a business model based on online sales or a hybrid model.

After the crisis caused by the COVID-19 pandemic, there has also been an accelerated transformation of the products or services that customers have been demanding, as in the case of online consumer products (for example, an online training course).

Advantages Of Digitization In Companies

The digitization of companies helps them adapt to a world in a constant change where technology offers increasingly convenient and necessary solutions. This, in turn, translates into 3 advantages:

• Improvement in efficiency, leaving behind those processes and business models that are already obsolete.
• Access to new clients and improvement in the experience of those who have already trusted the company. The company-client relationship does not end with the purchase, it remains on the network, thus favoring a new purchase.
• Creation of a complete transformation, generating an organization in which internal communication and innovation are the everyday languages.

Also Read: Teleworking Is Now A Reality With The Help Of ERP Software

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