The Rules Of Communication

An API, Application Program Interface, is, as its name suggests, a system of rules between applications, which allows them to communicate with each other. In the client-server framework, when you, the client, call up service, on a server, you send your request in such a way that the service provider understands the proposal. The answer, too, must be shaped so that you can understand it.

For example, during a search on the web, you make a dedicated search engine query. According to the criteria of the latter (title, type of resource (text, image)), the engine returns a response. Your browser interprets this to display the result in the expected form. This is the role of an API.

REST API

The REST API, Representational State Transfer, sometimes referred to as RESTful, is an API that enables the communication between two web applications in a lightweight and efficient manner.

It was defined by Roy Fielding, a significant contributor to the HTTP protocol, in his doctoral thesis on styles of software architecture. The REST API is based on the HTTP protocol. It makes particular use of the GET, POST and PUT methods. The exchange format between the client and the server is not defined, it can just as quickly be JSON, XML, as plain text. It’s a perfect API for a headless content management system like Strapi.

REST Constraints

The REST API does not describe any implementation, just a set of rules. An application is considered RESTful if it respects six constraints established by Roy Fielding:

• Communication takes place between two applications with different roles: a client and a server.
• The requests sent by the client are independent of each other. Each of them contains all the information necessary for the processing of the claim by the server.
• Responses must explicitly allow or not their caching. This avoids the use of obsolete data, and makes it possible to optimize communication in the case of “cacheable” data.
• The communication interface must be uniform, i.e. respect a certain number of rules:
• Identifiable resources (URI).
• Resources that can be handled by the server.
• Self-describing messages, the content is sufficient for the server to respond to the request.
• Hypermedia as the Engine of Application State.
• Submissions must be able to be encapsulated. A server can thus call on another server to respond to a claim in a completely transparent way.
• The server must be able to send executable code, such as Java Scripts or JAVA applets, to the client to add temporary functionality to it.

Few implementations respect the six rules. To define a level of compliance, it is possible to refer to the Richardson maturity model. Composed of 4 levels, from 0 to 3, based on four criteria:

• Resource Identification (URI).
• HTTP implementation level (GET, POST, etc.).
• HTTP return codes.
• HATEOAS.

A Robust, Light And Efficient Interface

The REST API is a set of rules that allows interoperability between a client and a server. It is based on the robust HTTP protocol, exchanging data, in most cases, in JSON format, which is both efficient and easily readable by humans. An apparent interest is the client-server decoupling.

Also Read: The Implied Meaning Of Watches

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Software Features And Ergonomics

To choose an intervention report software, it is essential to take into account its practical functions. Indeed, this software data much characterizes its capabilities and performance. With ideal and well-developed software, you undoubtedly enjoy better benefits. Thus, a useful intervention management software must have given functionalities. These include:

• Planning
• Invoicing
• Reporting
• Stock Management

Also, your choice must take into account the ergonomics on each feature. Given the individual specific needs of your company, you will also have to take into consideration the supports available on the software.

Artificial Intelligence

An intervention management software generally allows you to save time on your various operations. However, for software to perform this function properly, it must necessarily use artificial intelligence and have automation capabilities. This is the condition that will allow the software to process data and business processes. Therefore, you must ensure that the work order reporting software you choose can handle all of the schedules. Whether the programs are constrained or preventive, the software must be able to manage them without any exceptions.

Is The Software An API

To benefit from the best performance of such software, it must necessarily be integrated into the computer system already available. Thus, the software auditor must have APIs, web services and other useful connectors available. The API is an English acronym which means “Application Programming Interface”.

APIs represent a set of definitions and protocols that support the design and integration of application software. Thus, if your intervention report software is an API, you will be able to benefit from a good programming interface. In summary, the API embodies a salient point in the process of choosing your software.

Intuitive Planning

Route planning is a crucial point for any reliable service report software. If some companies continue to use Excel spreadsheets, others wanting to be modern and efficient opt ​​for intervention management software. Indeed, the latter is more efficient, given the continually growing workforce of interventions and technicians.

Thanks to this type of software, it is possible to optimize technicians schedules. Moreover, a good intervention report software must be able to provide a very good cartographic visualization of the technicians rounds. Thanks to this parameter, you will be able to perceive at a glance the entire route carried out by the technicians. Besides, the cartographic mode simplifies emergency management.

The Managing Notifications

The call management software creates absolute ease in the process of customer relationship management. Indeed, it allows the operations manager to send a notification to customers by email or SMS instantly. These are used in particular to brief on the level of execution of each intervention.

Also Read: Ethical Hacking: Legality, Stages And Benefit

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