What Is An Outsourcing Contract

Outsourcing most often involves taking charge of a company’s entire IT department. On the other hand, it happens that the contract concerns partial outsourcing according to the client’s needs. For partial outsourcing, the outsourcing of services can be divided into three parts:

• Structure: This involves managing operation, development, hardware security, maintenance and the network infrastructure.
• The Business: Outsourcing focuses on the business process of BPO or Business Process.
• Outsourcing: The application: outsourcing is used for the maintenance, development, operation and securing of various applications.

How Important Is Outsourcing To A Business

As one of the pillars that allow a business to run well, the IT department must be treated with care. Sometimes, the lack of personnel and equipment prompts a company to turn to outsource services. The company realizes significant savings by outsourcing its benefits because it is no longer obliged to recruit to create an IT department. A company with a professional outsourcing entity has several experts in the field.

She doesn’t have to worry about managing the different networks or solving computer breakdowns. In addition to human resources, material resources are also to be preferred. The tools used by an outsourcing company are based on state-of-the-art technologies and thus meet the standards in force. You are guaranteed a reliable and quality IT system by outsourcing your service.

EBRC, Your Outsourcing Specialist

Are you looking for an entity capable of providing you with perfect management of your IT department? You can entrust IT outsourcing to EBRC. With a team of more than 300 experts, the company can maintain all your applications and manage the operation of your infrastructure. To protect your data, EBRC has implemented various IT outsourcing solutions that meet customers’ requests in all sectors. Do you want to outsource your data for more security? EBRC is aware of the risks involved in managing IT department data, whether partial or complete outsourcing, EBRC’s services are certified by ISO 20000, ISO 27001 and ISO 22301 standards.

Are You Calling On EBRC, And For What Reason

To improve the quality of your business, you can benefit from the services of EBRC experts. Do you need advice or maintenance for your IT infrastructure? ERBC member experts are happy to answer each of your requests. Working in collaboration with other entities on an international scale, the company has the skills to solve your IT constraints, regardless of their difficulty level. You need to develop your activity, your company and should face the competition? It would help if you had an IT department capable of responding immediately to the expectations of your customers and your partners.

Also Read: The Latest Technological Trends That Have The Highest Engineering Job Satisfaction

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A Global Approach To IT Management

IT is an essential service. Every employee of the company uses it to carry out their daily tasks. This service must offer a high level of availability. When it does not perform well, the business immediately loses productivity. The outsourcing of IT management allows you to benefit from global expertise in the various aspects of infrastructure, security, data management, and computer fleet. These different strata are highly interdependent. The global vision is essential to resolve any problems that may arise quickly.

The Security Of Your Data

Cybersecurity has become a critical issue for every business. The leak or loss of sensitive data represents a major risk daily. This risk must be minimized through the implementation of good practices. Security is available on many floors:

• The security of the computer network, which must be perfectly sealed against external attacks.
• The security of exchanges between employees both via email and via instant messaging or videoconferencing systems.
• The security of the data stored on the servers.
• Finally, the security of the infrastructure, which must be redundant and resilient.

The security issue requires regular investments to maintain a high level of protection. It is essential to adapt to the new threats that may emerge with the evolution of technologies. Beyond the risk associated with intrusions, data must be backed up regularly. This represents a cost comparable to that of insurance that you will be glad to have incurred the day the data must be restored following a security breach or equipment failure.

Daily Maintenance

The maintenance of a computer park has several dimensions. First, of course, there is the replacement of failed components on an employee’s computer. Then, regularly, in rotation, the computers are replaced every 3 to 5 years depending on the company. This upgrade is essential to avoid too high a frequency of outages when computers get too old.

And then, daily, maintenance is also updating systems. You have to apply patches and update operating systems constantly. This requires upstream validation tests and then downstream acceptance. This work is very time-consuming and can harm the availability of equipment if it is not carried out rigorously.

User Assistance

When an employee encounters a problem with an application or, more generally, the operation of his computer, he wants to obtain support quickly. In most cases, this blocks its activity with the resulting impact on the smooth running of the business. Not all businesses can afford to have multiple people involved in IT support for users. Therefore, the solution is to have recourse to an outsourced service capable of responding to requests quickly, whatever their level of complexity and the application involved.

Also Read: What Cybersecurity Strategy To Follow In 2021

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