Sometimes the business will demand a technological update to qualify for new opportunities, and other times it will be that technological modernization was undertaken to discover new ways to optimize the business. The renewal of the corporate IT infrastructure is essential to remain competitive.

But, logically, it is unfeasible to simultaneously face an amendment to the whole and change everything from above. Of all the systems and technologies that make up the company’s IT architecture, key points demand modernization before any other, and we list them below.

The Challenges Of Edge Computing

The new possibilities of technologies such as the Internet of Things (IoT), hyper-convergence devices or application containers are popularizing edge computing as small CPDs that allow data to be processed and processes to be launched close to their source of creation.

This new environment of distributed micro datacenters simplifies the challenge of connecting between remote systems, in which there is always the risk of suffering a cyber attack. Now, the challenge is to have the necessary technology to manage all these dispersed data centers from a single point, accessing maximum visibility to detect and repair any IT incident remotely.

Thus, it is crucial that all companies that have understood the benefits of edge computing and are considering incorporating it into their IT projects or have already undertaken it invest in its deployment and an advanced tool capable of managing all installations centrally and remotely. This will also save staff travel costs.

Modernize The Data Center Locally, In A Colocation Model Or As A Cloud Service

Storage renewal, workplace optimization, cloud consumption and cybersecurity are other major IT trends in companies. Many opt for the cloud to modernize technological resources, and the benefits of consuming the systems needed to support the business as services are very compelling. That cloud can be a private, public or hybrid cloud. Depending on the organization’s characteristics and the criticality of its activities, it will opt for one or the other, especially to locate its core assets. The on-premises model still has many reasons to be in specific areas such as finance, health, etc.

Private clouds can not only be set up in physical spaces of organizations taking advantage of hyper-convergence. Still, they can also be configured as a CPD colocation within third-party facilities with the necessary features to guarantee the performance of a data center: energy, cooling, physical security and bandwidth. In the public cloud, it is possible to opt for the proposals of large IT manufacturers, such as Dell Technologies, where you can access their many products as services on demand; or for the multiple offers of public cloud hyperscalers (AWS, Microsoft Azure, Google Cloud, Alibaba Cloud).

Renew Storage As A Cybersecurity Solution

Updating data center assets is essential to improve job performance, with particular attention to storage, ensuring their security is no less essential. In this sense, storage renewal is also fundamental apart from deploying cybersecurity solutions that respond effectively to a practically total perimeter beyond the traditional circumscribed internal corporate systems.

And it is because it is essential to design a hybrid storage infrastructure, combining physical storage with cloud services, which supports backup tasks and disaster recovery. The 3-2-1 rule for backups (make three, at least two on different media and one outside the company) is mandatory to overcome a possible cyberattack.

The specialization of our professional team in the technology of the leading technology providers in the market and the partnership relationships with them translates into easy access to products and project simulations, an advantageous position to negotiate costs, training and continuous support, with the possibility to personalize professional services for the comprehensive management of the corporate or partial IT infrastructure.

Also Read: What Are The Advantages For IT Automation Companies

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1. Return On Investment (ROI)

Return on Investment (ROI) is one of the most critical metrics for your business. ROI calculated the affirmation of investment and can be applied in different situations. Its formula is ROI = (Profit after investment – ​​Initial investment) / Initial investment. Thus, the higher the ROI, the more assertive the action and the better the investment. A zero return on investment indicates an investment with no effect, and a negative return on investment suggests a lousy investment.

2. The Average Ticket

The average ticket is a fundamental key indicator for any strategy. It calculates, on average, how much each customer spends with your business over a period. Its formula is Average ticket = Revenue / Number of customers over a given period. But be careful: before analyzing this KPI, you must keep in mind the average cost of your product. After all, if you have more expensive products, it is natural that the average ticket will be higher.

3. Customer Acquisition Cost (CAC)

CAC shows how much your business has to spend to get a new customer. Its formula is calculated like this: Customer acquisition cost = Customer acquisition costs / Number of new customers in the period.

4. The Turnover Index

The turnover index is an internal KPI used to measure the degree of departure (or turnover) of employees from your company. For this calculation, the formula is used: Turnover rate = [(Number of layoffs + number of admissions) / 2] / Total number of employees. Which increases costs with selective processes and project continuity. Generally, the higher this index, the greater the need for appreciation and motivation programs.

5. Net Promoter Score (NPS)

The Net Promoter Score (NPS) is both a methodology and an indicator. It shows how satisfied customers are with your business, based on two main questions: From 0 to 10, are you happy with the company? From 0 to 10, what are the chances you sponsor the business? Customers who rate 9 and 10 are considered promoters, 7 and 8 are considered neutral, and those who order six or less are detractors. The higher your company’s NPS, the higher the care and service quality index, and the greater the chance of loyalty.

6. Debt Indicator

This KPI aims to show the level of indebtedness of a company. This information must always be available because a company with a very high debt margin usually has to rethink its strategies. In this sense, at some point, the company should postpone projects until its debts return to normal. Above all, this indicator can be decisive when attracting new partners or investors.

Debt ratio = (total liabilities / total assets) X 100.

7. Receiving Indicator

Some entrepreneurs confuse receiving and invoicing, but they are very different. It is even possible for a business to have good invoicing even when it cannot accept all of its due payments. This happens if she sells on credit, for example. A trick to achieving this result is to avoid granting credit to those who are in default.

Another solution is to invest in after-sales so that the consumer values ​​the relationship with the company, choosing to honor their debts to avoid exhausting the company and to be able to buy again. In addition, investing in the efficiency of the collections sector can allow the company to recover values ​​that it already considered lost.

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